There’s nothing like the sound of a well-tuned engine, the smooth glide of a properly aligned wheel, and the peace of mind that comes with a reliable vehicle — all hallmarks of Auto Service Experts. This locally owned and family-operated business has been delivering exceptional service and expertise for years at their Austin location and now they have added their commitment to quality and customer care to a location just 15 minutes north of Georgetown in the Jarrell community.
A Legacy of Automotive Excellence
Owner Jason Burns has been immersed in the automotive world since he was a teenager. “I began my career changing oil at a car dealership in 1995,” he says. “Working in the quick lane at the Chevy dealer I found my niche, and turning a wrench has been a family tradition for three generations.” Over the years, Jason honed his skills at various dealerships and establishments and his goal is simple yet profound: “Helping people in the decision-making process of maintaining their transportation. I was offered an opportunity to be a service adviser, and that’s what brought me to where I am today.”
Family Business
Jason and his wife, Evelyn, started their business in Austin. Evelyn, a professional nurse, also works in the office to support the shop’s business operations. Their shared vision and hard work have been instrumental in the growth of Auto Service Experts, so when they began looking for a new home in Jarrell, they were already scouting for an ideal location to open a second repair shop. “When the opportunity came up, it was a catalyst for us to purchase the space we eventually settled on. We drove to Jarrell, looked around, and thought it would be a great opportunity for growth.”
Their commitment to family extends beyond their business operations. “Most of all, faith and family are dear to me,” Jason says. “We are a family-owned and operated company. My wife and sons are part of the business and it is our hope the company will grow for generations.”
Expertise and Education
Jason and his staff recognize the importance of staying ahead of the rapid advancements in technology and vehicle design. “Challenging repairs are all too common in the automotive industry,” he notes. “For 30 years, I have been repairing and maintaining cars and one thing I always remind myself of is what my father taught me: when challenged, find different perspectives and different points of view.”
With the rise of hybrid vehicles, electric cars, and self-driving technology, continuous education is crucial. “I pride myself on continuing education and maintaining the highest levels of certification on all levels,” Jason says. “Whether it be braking, electrical steering, or the most current A/C systems with new refrigerants, I still remember how to fix cars, not just replace parts.”
Service with a Personal Touch
Auto Service Experts offers a full range of services and specializes in most major and minor mechanical and electrical repairs, as well as factory-equivalent maintenance. “Nothing is too small,” Jason emphasizes. “Oil changes, maintenance, diagnostics, A/C repair, engine overhauls, suspension and brake system repairs – we do it all.”
The new Jarrell location provides the same level of exceptional service that customers have come to expect from their Austin location. They also offer a nationwide warranty and roadside assistance on all warranty repairs, ensuring peace of mind for their customers wherever they travel. “When working in mechanics, what a tech may find is sometimes really unpredictable,” Jason explains. “It can sometimes be a small problem with an easy fix, or it can result in a much more dire issue.”
Need to Know
Alignment: part of standard auto maintenance and helps keep tires at the angle vehicle manufacturers have specified. Frequency of alignment depends on the vehicle make and model, but typically it’s recommended once a year. Alignment helps for a smoother ride, saves on gas, and most importantly, keeps passengers safe.
Engine Rebuild: taking the engine out of the vehicle, disassembling it, fixing what needs to be fixed, and putting it back together. During disassembly, parts are carefully cleaned and inspected to replace only the problem areas, ensuring the vehicle runs optimally.
Coolant Leaks: can be simple or indicative of a more serious issue. A straightforward coolant leak repair is quick, but if another part is leaking, it could be more costly.
Looking Forward
As Jason and Evelyn continue to grow their business, their focus remains on providing top-notch service with a personal touch. Their newest location in Jarrell is a testament to their commitment to the community and their passion for the automotive industry. Auto Service Experts is ready to meet the needs of all of its customers, ensuring their vehicles are safe, reliable, and well-maintained for years to come.